Privacy Pledge

Providing superior products and services to our customers often requires us to obtain various types of personal information. In entrusting your business to us, we understand that you expect your personal information to remain private tand to be treated with the utmost confidence. Please be assured that we are committed to safeguarding your privacy, and have established a policy to maintain the confidentiality of your personal information. We thinnk it is important for you, as well, to understand how Briar Creek Mutual obtains, uses and safeguards your personal information.

How we obtain, use and protect your personal information

Information we obtain

The information we obtain will depend upon the type of insurance you request and may include:

  • Information we receive from you in writing, by telephone or electronically on applications or other forms. Examples: your name, address, social security number and income.
  • Information about your transactions with us. Examples: your policy coverage, premiums, claims history and payment history
  • Information we receive from a consumer reporting agency. Examples: your credit score and credit history.

Information we disclose

We do not sell or otherwise provide lists of our customers to third parties.

As permitted by law, we may disclose (without specific autorization) any personal information about our customers and former customers we obtain to third parties (which includes persons and companies within and outside Briar Creek Mutual) as is necessary for those parties to help us service or process your transactions with us.

Information security standards

We maintain physical, electronic and procedural safeguards to protect customer information. We restrict access to your personal information to those persons who have a business need for such information.

Briar Creek Mutual Insurance independent agents

Briar Creek Mutual’s independent agents are autorized to solicit Briar Creek Mutual Insurance, however they are not Briar Creek Mutual Insurance employees. Because they have a unique business relationship with you, they may have additional personal information about you that we do not have. Agents may use any of your personal information they ahave for purposes other than doing business with us. If so, your agent may need to provide you with the agency’s privay policy.

We’ll keep you informed

As a valued customer, we respect your privacy concerns. We will provide you with an annual notice. In the event of future changes in our provacy policy, we will provide you an updated notice.